Privacy Policy
If you have questions or concerns regarding this statement, you may contact us by email at info@stayrichlabs.com.
Information Collection & Use
Other than as set forth elsewhere herein, we will not disclose or share your personally identifiable information unless we are compelled to do so by judicial proceeding, government investigation, court order, legal process, or as otherwise required by law; and/or to investigate or prevent fraud, illegal activities or breach of our terms and conditions of use.
Choice/Opt-out
When you register your use of our products, we provide you with the opportunity to opt-out from receiving marketing-related email messages.
Registration
In order to use our online products, you must first complete a registration form on our website and create a password. SRL will use your email address as your login name. During registration you are required to give contact information (such as your name, telephone number and email address).
We ask customers who register with us to provide us with their email address in order to (1) complete the registration of your copy of our product, (2) enable us to send your login password, (3) send you email alerts if you are a subscriber and enable that option, (4) respond to your technical support questions. We may also send you a reminder email when your subscription is up for renewal.
We do not distribute passwords to anyone. If you forget your password, you can reset it from your computer. If you forget your user name, you can contact our support team. You may not share your password. You are responsible for protecting the security and confidentiality of your password except solely when it is in our possession and control.
We require your telephone number so that we may contact you if there is a problem with delivering email to you regarding your technical support requests. We do not disclose your telephone number to third parties other than our service providers. We do not use your telephone number for any marketing purposes.
Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, telephone, and credit card billing address) and financial information (such as credit card number, expiration date).
When you enter your contact information and financial information on our website, we encrypt it using secure socket layer technology (SSL).
We use this information only for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
When you order a product or service from us at our website, we will normally send you an order confirmation email.
Special Offers and Updates
We will occasionally send you information on products, services, special deals, and promotions. You can choose to opt out of them.
Service-related Announcements
We may send you service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will normally communicate with you by email, but may contact you by telephone to obtain a new email address if believe that the email address we have in our records is no longer active.
Profile
We store information that we collect through cookies and log files to create a profile of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.
Information Sharing and Disclosure
Except as provided herein and to implement the information uses described in this Privacy Policy, SRL never sells, rents, or lends email addresses or other personally-identifiable information or profiles of users to another organization.
Personally identifiable information
We share Personally Identifiable Information with Third Parties who act as our agents or service providers, solely for delivering the products and services you purchase, to deliver email messages containing service-related announcement (such as scheduled website maintenance) that you generally may not opt-out from receiving, or to deliver remarketing-related email messages that you may choose to opt-out from receiving. Our agreements with these third-parties include prohibitions against the third party using any personally identifiable information for any purpose other than those described here.
We do not store your complete credit card number in our databases or other records after your credit card company has processed the payment transaction through our website.
Order Fulfillment Agents
We use E-Processing Network and your credit card company to bill you for goods and services, and we transmit your credit card information and your billing address information to E-Processing Network to process your credit card transaction. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights; investigate or prevent fraud, illegal activities or breach of our terms and conditions of use; and/or to comply with a judicial proceeding, government investigation, court order, or legal process served on our Website
Choice/Opt-out
When you register your use of our products, we provide you with the opportunity to opt-out from receiving marketing-related email messages.
Log Files
As is true of most Websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users movements around the site and to gather demographic information about our user base as a whole.
We may link IP addresses to personally identifiable information in order to detect and track possible fraudulent use of our products or violation of our copyrights.
Cookies
We use a third-party tracking service called Google Analytics that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate so that we may understand and improve our website and our product offerings.
A cookie is a small text file that is stored on a users computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to any personally identifiable information you submit while on our site so that we may identify a particular user as they use the features of our products such as video lessons and analytics.
If you reject cookies in your web browser, you cannot purchase products at our website. You will need to enable cookies for our website in order to register and use our online products and services.
Third Party Advertisers
As of now, the SRL website and email from SRL do not contain third-party, paid advertising of any kind. We reserve the right to modify this in the future.
Links to Other Sites
This Website contains links to other sites that are not owned or controlled by SRL. Please be aware that we, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Website that collects personally identifiable information.
This privacy statement applies only to information collected by this Website.
Access to Personally Identifiable Information
If your Personally Identifiable Information changes, you may update this information on our website using the Preferences Tab If you no longer desire to use the services of our website, or you no longer wish to receive communications from SRL, or if you wish us to delete your information from our records, you may also email your request to our Customer Support staff at info@stayrichlabs.com.
Security
When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards designed to protect the personal information of the nature submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its security. SRL MAKES NO WARRANTIES AS TO THE SECURITY OF YOUR DATA COMMUNICATIONS, OR THAT THIRD PARTIES WILL NOT GAIN UNAUTHORIZED ACCESS TO OR MONITOR YOUR COMPUTER(S) OR YOUR ONLINE COMMUNICATIONS. YOU AGREE THAT SRL WILL NOT BE LIABLE FOR ANY SUCH ACCESS.
If you have any questions about security on our Website, you can send email us at
info@stayrichlabs.com
Business Transitions
In the event SRL goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post a notice of those changes to this privacy statement on our home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us by email at info@stayrichlabs.com.
Privacy Policy dated as of June 1, 2023